At David A. Farrer Ltd, we are committed to protecting your privacy and ensuring the safety of any personal information you share with us. This policy explains how we collect, use, and store your data.
Who We Are
David A. Farrer Ltd provides plumbing, heating, and solar solutions for domestic and commercial clients.
Information You Provide: When you fill out contact forms, request a quote, or submit an enquiry, we collect your name, email address, phone number, and any additional details you provide in your message.
Automatic Data Collection: We use cookies and analytics tools to collect non-personal information, such as your IP address, browser type, and how you interact with our website.
How We Use Your Data
We use your information to:
- Respond to your enquiries or requests. - Provide services you’ve requested. - Improve our website and customer experience. - Fulfil legal and administrative obligations.
Cookies
We use cookies to enhance your experience on our website.
These cookies:
- Save your preferences for future visits. - Help us analyse site usage and improve our services.
You can manage or disable cookies in your browser settings.
Embedded Content
Our website may include embedded content (e.g., videos or articles). Interacting with embedded content is subject to the privacy policies of the source website.
Data Retention
We retain your contact information and correspondence for as long as necessary to provide services or comply with legal obligations.
If you’ve provided data through our website (e.g., comments), it may be stored indefinitely unless you request its deletion.
Your Rights
You have the right to:
- Request a copy of the personal data we hold about you. - Ask us to update, correct, or delete your data. - Withdraw consent for us to process your data. - To exercise these rights, contact us at sales@farrerltd.co.uk.
Who We Share Your Data With
Your data is not shared with third parties except as necessary for providing services (e.g., spam detection tools) or as required by law.
Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
Contact Us
For questions about this privacy policy or your data, please contact: Email: sales@farrerltd.co.uk Phone: 01524 423773
